Web Document Delivery (WDD)

What is Web Document Delivery?

Web Document Delivery (WDD) is a method for providing requested materials directly to you by posting them on the web, rather than mailing or emailing them. When a current ERAU faculty, staff, or student requests certain types of documents owned by the Hunt Library, the Research Services Document Delivery Department scans the items into PDF format, posts them on the web, and sends an email to the patron containing links to the documents. The posted documents can be retrieved from any computer with web access. This process allows for quick, efficient delivery of materials.

How is Web Document Delivery Done?

When Hunt Library receives a request for documents that are not full text in our online databases, we search our collection to determine which ones we own. Once we have located the materials, we scan and post them to the Web using software called RelaisExpress Plus. You will get an email from “eraulibrary@relais-host.com” with the subject line “Documents from Hunt Library.”  Direct links to your posted documents are included in this email.

What Documents Can Be Posted on the Web?

Items that can be provided via WDD include magazine and journal articles, book chapters, vertical files, and other short items that meet copyright and space restrictions. Typically, a student searches the Hunt Library's Databases, identifies needed items, and requests them from the Hunt Library. The library then uses WDD to provide the documents owned by the library. Click on more… after the database description for details on how to search the database and request items

Due to copyright and space restrictions, books cannot be delivered via WDD.

For information on checking out books, see Voyager Help.

What Hardware/Software is Needed?

To take advantage of WDD, patrons need a computer with Internet access.  In addition, the following software is necessary to access the documents:

  • Mac Users - These files are not compatible with the Mac Safari browser. Please install the Firefox browser and Adobe Reader on your computer before attempting to open the files.
  • PC Users - Please be sure your computer has Internet Explorer 6 (or higher), Chrome, or Firefox installed as your browser AND Adobe Reader installed before attempting to open these files.

If you need assistance in downloading this software, please use the contact information listed below.

How Can I Find Out More About Web Document Delivery?

For more information about Web Document Delivery, please see Frequently Asked Questions: Web Document Delivery or feel free to contact us at:

800-678-9428 Toll-Free

Ask a Librarian


NOTICE: Warning Concerning Copyright Restrictions

The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material.

Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specific conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement.

This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law. --37 C.F.R 201.14